Terms of Service
Effective Date: December 30, 2025
Welcome to Jewelry by MaeBee ("we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website jewelrybymaebee.store (the "Website"), our products, and any services provided by us (collectively, the "Services"). By accessing or using the Website or Services, you ("you" or "User") acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, please do not access or use our Website or Services.
1. Eligibility
To use our Services and make purchases on the Website, you must be at least 18 years of age or have the legal capacity to enter into binding contracts in your jurisdiction. By using our Services, you represent and warrant that you meet these eligibility requirements. We reserve the right to terminate your access if we determine you do not meet the eligibility criteria.
2. Account Registration
You may choose to create an account to access additional features of the Website, such as tracking orders, saving shipping information, and viewing order history. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities conducted under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach. We shall not be liable for any loss or damage arising from your failure to protect your account credentials.
3. Product Information and Orders
3.1 Product Descriptions
We strive to provide accurate and detailed descriptions of our jewelry products, including materials, dimensions, and craftsmanship. However, we do not warrant that product descriptions, images, or other content on the Website are error-free, complete, or current. Minor variations in color, texture, or detail may occur due to the handcrafted nature of some jewelry items, and such variations do not constitute defects.
3.2 Order Placement and Acceptance
When you place an order through the Website, you are making an offer to purchase the selected products. We reserve the right to accept or reject your order in our sole discretion. Reasons for rejection may include: insufficient inventory, inaccurate product pricing or description, suspected fraud, or failure to meet eligibility requirements. If we reject your order, we will notify you via email and issue a full refund if payment has already been processed.
3.3 Pricing and Payment
All product prices are displayed in [Specify Currency, e.g., US Dollars] and are subject to change without notice. We are not responsible for pricing errors on the Website. Payment must be made in full at the time of order placement using the payment methods specified on the Website (e.g., credit cards, PayPal). By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information provided is accurate. We use third-party payment processors to handle payment transactions, and their terms and conditions also apply to your payment.
3.4 Order Cancellations and Modifications
You may request to cancel or modify your order within 24 hours of placement. We will make reasonable efforts to accommodate your request, but we cannot guarantee cancellation or modification if the order has already been processed or shipped. If cancellation is approved, a full refund will be issued to your original payment method within a reasonable timeframe.
4. Shipping and Delivery
We ship products to the locations specified on the Website. Shipping times and costs are displayed during the checkout process and are estimates only. We are not liable for delays in shipping or delivery due to factors beyond our control, such as weather conditions, carrier delays, customs clearance (for international shipments), or incorrect shipping information provided by you. Risk of loss or damage to the products passes to you upon delivery. You are responsible for providing accurate shipping information; if a product is returned to us due to incorrect or incomplete shipping information, you may be required to pay additional shipping costs for re-delivery.
5. Returns and Exchanges
We offer a [Specify Return Period, e.g., 30-day] return and exchange policy for most products, subject to the following conditions: (1) the product is in its original condition, unused, and in the original packaging; (2) proof of purchase (order confirmation email or receipt) is provided; (3) returns/exchanges are initiated within the return period. Custom-made or personalized jewelry items are non-returnable and non-exchangeable unless defective. To initiate a return or exchange, please contact us using the contact information provided below. Refunds will be issued to your original payment method within a reasonable timeframe after we receive and inspect the returned product. You are responsible for return shipping costs unless the return is due to a defect or error on our part.
6. Intellectual Property
All content on the Website, including but not limited to product images, logos, trademarks, text, designs, and software, is the property of Jewelry by MaeBee or our licensors and is protected by intellectual property laws (e.g., copyright, trademark laws). You may not copy, reproduce, distribute, modify, display, or use any of this content for commercial or non-commercial purposes without our prior written permission. Our brand names, logos, and product names are trademarks of Jewelry by MaeBee, and you may not use them without our consent.
7. Prohibited Uses
You agree not to use the Website or Services for any unlawful, fraudulent, or harmful purpose, including but not limited to: (1) violating any applicable laws or regulations; (2) submitting false or misleading information; (3) engaging in fraudulent transactions; (4) accessing or attempting to access unauthorized areas of the Website; (5) interfering with or disrupting the Website or its servers; (6) transmitting viruses, malware, or other harmful code; (7) infringing on our or third-party intellectual property rights; (8) harassing, abusing, or harming other users or our staff.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Jewelry by MaeBee shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Website or Services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of these Terms or the use of the Website/Services shall not exceed the amount you paid for the specific product or service giving rise to the claim. This limitation of liability applies regardless of the legal theory (contract, tort, negligence, etc.) under which the claim is brought.
9. Disclaimers
The Website and Services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Website will be uninterrupted, secure, or error-free, or that defects will be corrected. We also do not warrant the accuracy, reliability, or completeness of any content on the Website.
10. Indemnification
You agree to indemnify, defend, and hold harmless Jewelry by MaeBee, its officers, directors, employees, agents, and licensors from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Website or Services, your violation of these Terms, or your infringement of any third-party rights (including intellectual property rights).
11. Third-Party Links and Services
The Website may contain links to third-party websites or services (e.g., social media platforms, payment processors, shipping carriers). These links are provided for your convenience only, and we do not endorse or control the content, privacy policies, or practices of third-party websites or services. We are not liable for any loss or damage arising from your use of third-party websites or services. You should review the terms of service and privacy policies of any third-party websites you visit.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or technologies. When we make changes, we will update the "Effective Date" at the top of these Terms. We encourage you to review these Terms periodically to stay informed of any updates. Your continued use of the Website or Services after the updated Terms take effect constitutes your acceptance of the changes.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Montana, United States of America, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Website/Services shall first be resolved through good-faith negotiation between you and us. If negotiation fails, the dispute shall be submitted to binding arbitration in Whitefish, Montana, in accordance with the rules of the American Arbitration Association. The arbitration award shall be final and binding on both parties. You waive any right to a jury trial in connection with any dispute arising under these Terms.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be replaced by a valid, legal, and enforceable provision that most closely reflects the original intent of the parties.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Jewelry by MaeBee regarding your use of the Website and Services, and supersede all prior or contemporaneous agreements, communications, and understandings (whether oral or written) relating to the subject matter hereof.
16. Contact Us
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:
Company: Jewelry by MaeBee
Address: 227 WOODLAND STAR CIRCLE, MARIANNE EVENHUIS, WHITEFISH, MT 59937
Tel:+1 209-226-3618